Frequently Asked Questions



Questions & Answers

Yes, and without using your credit card to get in!
Just click the link and enjoy a few frames of our Laws and Rules course.

Reporting your Credits

When you click “continue to exit” on the very last frame of a course, we are immediately notified that you have completed the course.
Your credit is immediately sent to DBPR.
From 24 to 48 hours, depending on internet traffic in the state database.
Twice a day on business days and once a day on weekends.
In your course record on the GSI website, in the “recorded” column, you will see a “y”. (yes… this course has been satisfactorily completed and reported to DBPR.)

We recommend that you sign up to communicate ONLINE with the department:
You must establish your online enrollment and supply them with a username and password; thereafter you can get in to do such things as view your continuing education credits, pay your license fee, and change your address or other information.

To check on your credits and pay for activation online, set up an account at
• Click “Renew Your License”
• Click Construction Industry
• Click “Continue to Online Services”
• Click “Create My Account” at Bottom Right
• Follow Instructions, Use Email Address as User ID
• Click “Next”
• You will be sent a Temporary Password to Your Email Address in a couple of minutes.
• Copy the Password they send you and Paste it in the “Password” box. Also, Put your Email Address in the Email Box.
• Put in the Temporary Password in the new screen and Change the Password to Your Own… Instructions are included for your Password Characters on that screen.
• You will be asked if you would like to link your existing license to this account and click “Yes”

From there you will be able to access your account anytime to check on continuing education or pay your fees and update your address, etc.

Please let me know if I or my team members can help you in any way. Great working with you! Please tell your friends about us and I will see you next time. Best regards, Suzanne



Click here and select from one of our  14 hour or 7 hour online course packages
That’s Easy!
There is an “X” just right of the title of your course on the course slide.
When you Click that X, and Click “Continue to Exit,” Your Time will be Automatically Recorded and
You can Come Back into the Course at Your Convenience and Begin where You Left Off.

No – Unfortunately, you closed your browser and you will have to start over.

note: if for any other reason such as a thunderstorm causing a power outage or maybe you need to do other computer work at the same time (but forget to open a second browser to do that), your work will be lost as well… don’t do that!

I was taking the first exam and after a couple of questions stopped to go review something in the modules.
I came back to continue the exam and it failed me for stopping and not answering the questions.
I understand “now” you can’t do that, how do I get back into the first exam to take it over?

First, “X” out of the SLIDE X next to the Course Title. Then come back in.
If you haven’t X’d out of the browser already, your time will be saved.
If not, you’ll have to let the time run out in order to get your certificate.

Then go to the “Conclusion” Slide in the Table of Contents and You Can Start Your Exam Again.

Please call 352-409-1694 if you need help right away.
Frequently Asked Questions

Each person who is certified or registered by the Construction Industry Licensing Board must, as a condition of each renewal of the certificate or registration, obtain at least 14 classroom or interactive distance learning hours of continuing education in one or more courses from a continuing education provider approved by the Board.

If you received your license between September 1, 2011 and August 31, 2012, you need to complete 7 hours of continuing education.  Take one day of class or 7 CILB approved hours ONLINE with us to fulfill the requirement.
Contractors who have only had their license since September 1, 2012 do not need continuing education.  We’ll see you next season!

All electrical contractors have to renew the license by August 31st of even numbered years.

All certified CILB contractors have to renew the license by August 31, of even numbered years.

All registered CILB contractors have to renew the license by August 31, of odd numbered years


Continuing Education Reporting Requirements

All Continuing education providers are required to report continuing education attendance within
five business days of your course date. We know that your license depends on our report to the state;
GSI will report your courses on a DAILY basis.



We are here to help with any questions you may have.
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